Facing QuickBooks error 1328 during installation, repair, or update can be frustrating, especially when it stops your accounting work. This error usually arises due to corrupted installation files, damaged program components, or registry issues. Many QuickBooks users encounter it while upgrading to the latest release or repairing their current version.

Resolve QuickBooks error 1328 with our updated 2025 troubleshooting guide. Call support +1(866)500-0076 for expert assistance and quick error removal.

The good news? With the right troubleshooting steps, you can quickly resolve this issue and get back to smooth accounting operations in 2025. In this guide, we’ll explain the causes, symptoms, and proven solutions to fix QuickBooks error 1328 effectively.

What is QuickBooks Error 1328?

QuickBooks error 1328 typically appears while installing, repairing, or updating the software. You might see an error message like:

“Error 1328. Error updating file C:\config.msi\…”

This indicates that certain installation files are either missing, corrupted, or incorrectly modified.

Common Causes of QuickBooks Error 1328

Understanding the root causes helps in faster troubleshooting. Some common reasons include:

  • Incomplete or corrupted installation of QuickBooks.

  • Damaged Microsoft .NET Framework, MSXML, or C++ components.

  • Malware or virus affecting program files.

  • System shutdown during installation/update.

  • Invalid entries in the Windows registry.

  • Using an outdated QuickBooks version.

Symptoms of QuickBooks Error 1328

You may notice the following issues when this error occurs:

  • QuickBooks installation freezes or crashes midway.

  • Error code 1328 pops up on the screen repeatedly.

  • System performance slows down.

  • QuickBooks update fails to complete.

  • The application stops responding to commands.

How to Fix QuickBooks Error 1328 in 2025?

Here are the step-by-step troubleshooting solutions you can try. Follow them in order for best results.

1. Repair QuickBooks Installation

  1. Press Windows + R, type appwiz.cpl, and press Enter.

  2. Locate QuickBooks Desktop in the program list.

  3. Click Uninstall/Change → choose Repair.

  4. Follow the on-screen prompts to repair QuickBooks files.

  5. Restart your system and check if the error is resolved.

2. Use QuickBooks Install Diagnostic Tool

Intuit provides this tool to fix installation errors.

  1. Download the QuickBooks Tool Hub (latest 2025 version) from the official Intuit site.

  2. Open it and go to Installation Issues.

  3. Select QuickBooks Install Diagnostic Tool and let it run.

  4. Restart your computer and try installing/updating again.

3. Manually Rename Config.msi Folder

  1. Open File Explorer and go to C:\ drive.

  2. Locate the Config.msi folder.

  3. Right-click → choose Rename → add .old at the end.

  4. Save changes and re-install QuickBooks.

4. Clean Install QuickBooks

If the error persists, perform a clean install.

  1. Uninstall QuickBooks completely from Control Panel.

  2. Download and run the QuickBooks Clean Install Tool from Tool Hub.

  3. Reinstall QuickBooks with the latest setup file.

5. Update Windows & QuickBooks

  • Run Windows Update to ensure your OS is up to date.

  • Open QuickBooks → Help → Update QuickBooks Desktop.

  • Install all available updates and restart the system.

6. Check Windows Registry

  Advanced Step: Make a backup before editing registry entries.

  1. Press Windows + R, type regedit, and press Enter.

  2. Locate QuickBooks installation entries.

  3. Remove corrupted registry keys carefully.

(If you’re not comfortable doing this, call QuickBooks support at +1(866)500-0076 for expert help.)

Preventing QuickBooks Error 1328 in the Future

To avoid running into this issue again:

  • Always update QuickBooks to the latest release.

  • Keep your Windows OS, .NET Framework, and drivers updated.

  • Run antivirus scans regularly.

  • Avoid interrupting installation or updates.

  • Backup your company files frequently.

Conclusion

QuickBooks error 1328 can be a frustrating roadblock, but with the solutions outlined in this 2025 troubleshooting guide, you can resolve it quickly. Whether it’s repairing the installation, renaming the Config.msi folder, or performing a clean install, these steps will help you get back to smooth accounting.

FAQs – QuickBooks Error 1328

Q1. What does QuickBooks error 1328 mean?
It indicates corrupted or missing installation files, often during update or repair.

Q2. Can I fix error 1328 without uninstalling QuickBooks?
Yes, first try repairing QuickBooks or using the Install Diagnostic Tool before reinstalling.

Q3. Why does error 1328 keep appearing even after repair?
It may be due to damaged system files or outdated Windows components. A clean install often resolves it.

Q4. Does renaming the Config.msi folder help?
Yes, renaming the Config.msi folder forces QuickBooks to create a new one, fixing corruption issues.

Q5. Who should I contact if I cannot fix QuickBooks error 1328?
Call QuickBooks support at +1(866)500-0076 for professional guidance.

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