Is there a problem with your SimpliSafe entry sensor?  This is a frequent problem that can interfere with your home security system and cause false alerts or system issues.  Fortunately, with a few short inspections and tweaks, it's typically simple to correct.

Examine the entry sensor's battery first. One of the most common reasons for connection failure is a dead or weak battery. Changing the battery usually fixes the problem right away.

Next, check that the sensor and its magnet are aligned.  For the two components to properly register with the system, they must be close to one another—typically less than two inches apart.  The sensor can lose contact if it was bumped or placed on an uneven surface.

Due to distance or interference, the sensor may occasionally cut off communication with the base station.  Try moving the base station closer to the sensor in this situation, or check sure the signal isn't being blocked by any electronics or thick walls.

Another option is to take the sensor out of your system and put it back in.  This enables a new connection to be made by the base station.  To control your devices and check sensor status, use your mobile app or visit the www.simplisafe.com login.

Lastly, make sure to look for any system alerts or firmware changes that can affect connectivity.

You can typically resolve the SimpliSafe entry sensor not responding issue in a matter of minutes by following these instructions. Maintaining system synchronization guarantees that your house remains safe and that every point of entry is constantly watched.