Travel plans can change unexpectedly, and when that happens, knowing the airline’s cancellation policy can save you time, money, and stress. If you’re flying with Sun Country Airlines or planning to book a ticket, it’s important to understand their cancellation rules. This article will walk you through Sun Country Airlines Cancellation Policy in simple terms, including how to cancel, what fees apply, and how to get refunds or credits.

Who is Sun Country Airlines?

Before diving into the cancellation policy, here’s a quick intro: Sun Country Airlines is a popular low-cost carrier based in Minneapolis, Minnesota. They offer flights across the U.S. and to some international destinations. Their focus is on affordable fares and straightforward service, but like many airlines, they have specific rules for cancellations and changes that passengers should know.

Can You Cancel a Sun Country Airlines Flight?

Yes, you can cancel your Sun Country Airlines flight, but how you do it and what you get back depends on several factors including when you cancel, the type of ticket you bought, and the fare rules.

How to Cancel a Sun Country Airlines Flight

The easiest way to cancel your flight is online:

  1. Go to Sun Country Airlines website

  2. Click on “Manage Trips” or “My Trips”

  3. Enter your confirmation code and last name

  4. Select the flight you want to cancel and follow the cancellation steps

You can also call Sun Country Airlines customer service if you prefer talking to an agent or if you need special assistance.

Cancellation Timeframes and Fees

Sun Country Airlines offers different rules depending on when you cancel:

1. 24-Hour Risk-Free Cancellation

If you book a ticket directly through Sun Country Airlines (website, phone, or airport counter), you have a 24-hour window after booking where you can cancel your flight for free and get a full refund. This is a federal rule for all U.S. airlines on flights booked at least 7 days before departure.

  • For example, if you book a ticket today at 3 PM, you have until 3 PM tomorrow to cancel without paying any fee.

This policy only applies if you booked directly with Sun Country, not through a third party (like Expedia or Travelocity).

2. After 24 Hours

If you cancel your flight after the 24-hour window, fees and refunds depend on your ticket type:

  • Non-refundable tickets: Most low-cost fares are non-refundable. If you cancel, you typically won’t get your money back, but Sun Country may give you a credit for future travel minus a cancellation fee.

  • Refundable tickets: If you bought a refundable ticket (usually a more expensive fare), you can cancel and get a full refund minus any fees.

  • Basic Economy fares: Usually the strictest. These often don’t allow cancellations or changes without losing the fare entirely.

Cancellation Fees

Sun Country Airlines charges cancellation fees on most non-refundable tickets if you cancel after the 24-hour grace period. The fees can vary, but here’s a general idea:

  • Cancellation fees typically range from $75 to $150 per passenger, per segment.

  • The remaining balance after the fee is usually issued as a travel credit (sometimes called a voucher) that you can use on future Sun Country flights.

Always check the specific fee amount when you cancel because it can differ based on the route, ticket type, or promotions.

What Happens if Sun Country Cancels Your Flight?

If Sun Country Airlines cancels your flight, you are entitled to either:

  • A full refund of your ticket price, or

  • A rebooking on another flight at no extra cost.

If the airline cancels your flight, you don’t have to pay any cancellation fee. You can request the refund or choose to travel later.

How to Get a Refund

If your ticket is refundable or your flight is canceled by the airline, you can request a refund:

  • Online: You can request refunds through your “Manage Trips” section on the Sun Country website.

  • Phone: Call customer service for help with refunds.

  • Travel agencies: If you booked through a third party, you usually must request a refund through them, not directly with Sun Country.

Keep in mind: Refunds on non-refundable tickets are rare unless the flight was canceled by the airline.

Using Travel Credits or Vouchers

If you cancel a non-refundable ticket after the 24-hour window, you may receive a travel credit instead of a refund. These credits:

  • Can be used toward the purchase of future Sun Country flights.

  • Usually have an expiration date (often 1 year from the original flight date).

  • Are non-transferable, meaning only the original passenger can use them.

Make sure to use your credits before they expire!

Changing Your Flight Instead of Canceling

Sometimes, changing your flight is better than canceling, especially if you still want to travel. Sun Country Airlines allows you to change flights, but:

  • Changes may come with a fee similar to cancellation fees.

  • You may have to pay any difference in fare if the new flight costs more.

Check Sun Country’s change policies if you want to keep your trip but shift your travel dates.

Important Things to Remember

  • Third-party bookings: If you booked through an online travel agency or other website, you might have different cancellation rules. Always check with your booking site.

  • Travel insurance: Consider buying travel insurance when booking. It can protect you if you need to cancel for personal reasons beyond the airline’s control.

  • COVID-19 updates: Policies can change during special events like pandemics. Always check Sun Country’s website for the latest updates.

Tips for Avoiding Cancellation Fees

  • Book early and keep the 24-hour cancellation window in mind.

  • Consider refundable tickets if your plans might change.

  • Use travel credits before they expire.

  • Stay informed about your flight’s status to avoid last-minute cancellations.

Final Thoughts

Sun Country Airlines cancellation policy is straightforward but comes with a few important details. You can cancel for free within 24 hours of booking, but after that, fees usually apply for non-refundable tickets. Refunds are generally available only for refundable tickets or if the airline cancels your flight. Travel credits are a helpful way to save the value of your ticket for future travel.

Knowing these policies ahead of time helps you plan better, avoid surprises, and handle changes calmly if your travel plans shift. Whether you’re booking a quick trip or a longer vacation, understanding Sun Country Airlines Cancellation Policy rules will make your travel experience smoother.

Safe travels!