Market overview The customer relationship management market size was valued at USD 66.85 billion in 2024. The market is projected to grow from USD 74.37 billion in 2025 to USD 198.10 billion by 2034, exhibiting a CAGR of 11.5% during 2025–2034.  CRM has expanded beyond core sales force automation into a broad platform layer that integrates marketing orchestration, commerce...