Coinbase does offer a live chat feature, though its availability can depend on your account status and where you're accessing it from. Once signed in, head to the Help Center or the “Contact Us” section—usually, a chat icon or “Message us” button appears, allowing you to start with a chatbot that can escalate to a real support agent if needed and available. However, users frequently report challenges with accessing live support. Many describe long wait times, chat closures, or lack of response, especially when seeking help for complex issues.